I begin to move my stuff to TDBank.
HSBC charge me 4 dollars per month for nothing, I got free service from TDBank. HSBC's access card is bad too, if you buy anything with the access card you will be charged 1.5 dollars. Other bank's card is free.
The people in HSBC is so busy, I tried to open a stock trading account, they can no find anyone to help me at first, and then some lady try to help me but she don't know how much the acount will cost me per year! And after I fill out the long long application form and waiting for many many day for nothing. I just walked out .
Maybe the tiny customers like me is never important for them. Even most of my $$$ was in the bank and some account managers were quite friendly, but the bank is just not good enough.
About 3-4 years ago, I even have a bad experinece with a casher in the bank (oh yes ,I still remember it, even years later. Bad experinece always stay in memory.). And I can not get a credit card from then in my first year in Vancouver, even some branchs of HSBC can do it but the branch my account sit in cannot! What is that! The bank is good at one thing better than other banks : international TT, looks it is a little cheaper, I will keep the account.
TDBank's people looks much more friendly, lasttime I just walked in and ask how I can open a stock account, they find someone to help me in 10 minutes, and open the account without asking me to fill in stupid long forms, even setup new credit lines for me cause I credit history looks good. Great! Why HSBC never offer me this!
I just can not blieve how many years I just stay with them even they are definitly do not worth it.